ESATA-1549-Int-Technical-Analyst

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Vantix Systems Inc. is a dynamic and savvy organization based in Edmonton, Alberta, Canada. We are looking for creative and talented professionals to join our team.

Job Opportunity
DescriptionOur Client is seeking a technical analyst to assist their Knowledge Management Team in all operational requirements using the new RightAnswers version 9 while following strict guidelines. The right candidate will be enabling existing Knowledge Base Artictles (KBA) End User availability using the most recent version of RightAnswers (RA).  
SkillsTaxonomy Architecture, RightAnswers, Knowledge Management, Documentation 
TypeContract 
Project Description 
Experience Required/ Mandatory Skills
  • The proposed resource must meet or exceed one of the following combinations of education or certification and experience in the resource role: MLIS Degree or other related degree, and/or 2 years of RightAnswers or Knowledge Management experience
  • Experience in defining Knowledgebase Taxonomy architecture and permission
  • Experience designing, planning, implementing and supporting RightAnswers application solutions in a large and complex environment (1+ project)
  • Experience in architecture/ standards management - developing an effective Knowledge Management - RightAnswers IT operations architecture encompassing organization, process and tools necessary to deliver on service goals (1+ project)
  • Proven experience with documentation of processes and procedures (3+ years)
  • Excellent oral and written communication skills
 
Nice To Have Skills
  • Ability to work independently in a fast-paced environment in which the candidate will be expected to meet weekly quotas regarding article review
  • Experience assisting clients execute strategies with RightAnswers, process and IT operations (3+ years)
 
LocationEdmonton 
Work Environment1 year 
Hourly RateNegotiable