EDMSD-2325-Service-Designer

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Vantix Systems Inc. is a dynamic and savvy organization based in Edmonton, Alberta, Canada. We are looking for creative and talented professionals to join our team.

Job Opportunity
DescriptionOur Client is seeking one (1) Service Designer to work with the on service innovation, program review, and digital transformation projects across an organization. The Service Designer will work as part of a cross-functional program review or product delivery teams. The Service Designer will be responsible for activities such as review, discovery, prioritization, prototyping, evaluation, and change management for program review and digital transformation projects. 
SkillsService Design Research, Agile, Kanban, Usability Testing 
TypeContract 
Project Description 
Experience Required/ Mandatory Skills
  • Minimum of two (2) years' experience with service design research and outputs.
  • Experience working as a service designer within the last thirty six (36) months for large organization(s), either public or private sector (e.g. state, provincial, or federal government or Fortune 500).
 
Nice To Have Skills
  • Experience with Agile methodology, including creating and working in agile teams, running sprints or kanban, and time boxing.
  • Experience working as a service designer in a cross-functional team to deliver a digital service.
  • One (1) year of experience planning, observing, analyzing, and reporting on usability testing of production or prototype systems.
  • Experience working with change management, policy changes, staffing changes, or other organizational change as part of service transformation and implementation.
  • Experience planning, conducting, analyzing findings from, creating representations of and reporting on qualitative field research.
  • Experience planning, conducting, analyzing findings from, creating representations of and reporting on co-design workshops with service users.
 
LocationEdmonton 
Work Environment1 year with possibility of one year extension 
Hourly RateNegotiable